Thursday, July 1, 2010

Whole School, Whole Child Program Manager, City Year Cleveland - Cleveland, OH

Posted: 7/1/10

Organization Overview
City Year’s mission is to unite young people of all backgrounds for a year of full-time service, giving them the skills and opportunities to change the world. As tutors, mentors, and role models, these young leaders make a difference in the lives of children and transform urban schools and neighborhoods in Cleveland and across the United States. Founded in Boston in 1988, City Year is a member of AmeriCorps and now serves in 19 communities across the country. City Year Cleveland was founded in 1996 as a legacy of the city’s bicentennial celebration. Each year, 50 corps members serve in five Cleveland public schools as reading and math tutors, role models, mentors, and leaders of after school programs. In addition, corps members conduct a variety of physical service projects (including park and playground cleanups, school and community center painting, and neighborhood beautification); participate in a range of community engagements at shelters, group homes, and senior citizen residences; prepare their own career or continuing education development plan; and build their own civic awareness and leadership skills that will position them to become active citizens throughout their lives.

Program Overview
Cleveland’s Schools Team follows the national program “Whole School, Whole Child” model. Whole School, Whole Child (WSWC) is City Year’s school-based service strategy to improve the conditions supporting student success in schools and increase the numbers of students progressing to the next level. The three main components of WSWC are:

Academic Support - Developing the skills that correlate with success and active learning in schools. Creating competence, self-confidence, and meaningful connection with a caring adult at school
Positive School Climate – Supporting an environment in which students want to engage in learning, are excited and connected to a diverse and peaceful peer network. Can identify and participate in service to explore and address needs in their own school communities
After-school Programming - Reinforcing key learning and developmental milestones that support feelings of learning efficacy such as positive peer relationships, school -family connections, positive role modeling, and 21st century skill acquisition

Position Overview
Competitive salary and benefits including health insurance, 10 vacation days, holidays, parental leave, a matching 401K program, FSA, and free T-Mobile Blackberry phone/service. Qualified applicants should send a resume, cover letter, and references to: gfaro@cityyear.org

Position Description
The Program Manager (PM) is responsible for the implementation of City Year Cleveland’s Whole School, Whole Child program and service objectives for the corps as a whole, with direct responsibility for up to 16 corps members. Reporting to the Service Director of City Year Cleveland, the PM plays a critical role implementing City Year’s school-based service model, while leading corps members through the civic engagement and citizenship development curriculum throughout the ten-month program year. All teams are involved with after school and out-of-school programming.

Management of Service Programs and Performance

Inform and implement the site’s service and civic engagement strategy in the field so that desired outcomes are attained at the team-level; assure that the program is being planned and delivered in a way that is consistent with the goals for the WSWC program, supporters/sponsors, service partners, the community, and City Year.
Participate in the development of the vision and goals for the Cleveland program - work with the Director to develop the overall service goals and objectives for the team, which include meeting all goals outlined in our national model;
Directly manage relationships with school-based and community-based service partners to ensure alignment with service program goals and outcomes;
Set and monitor clear, measurable monthly and weekly deliverables and timeframes for corps members to ensure effective planning and execution of civic engagement events and leadership training program;
Ensure effective implementation of evaluation tools, and that evaluation results are used to make service and program improvements; ensure timely submission of evaluation data reports;
Manage special projects and programs as assigned.
Keep other staff members and the broader City Year community informed of the WSWC operations and progress toward goals on a regular basis.

Management of Corps Members

Supervise and develop up to two senior corps members and up to two teams of seven corps members, including performance management, performance improvement, weekly/bi-weekly 1-on-1 meetings, mid-year, and end-of-year reviews;
Direct and/or supervise one senior corps members/corps member on one or more of the following corps-wide initiatives or processes: Unity Rally, PT, and awards binder), Daily Briefing, Team Sponsor Program, corps training, or other service and program elements;
Manage corps members on the team to meet the standards for performance and standards that are expected of all corps members;
Provide effective communication on daily City Year business to corps members.

External Outreach and Relationship Management

Identify leaders and resources in a community, and develop partnerships that support the ability of the team to implement its school-based and neighborhood-based service and civic engagement objectives;
Serve as “community expert” and neighborhood liaison for assigned geographically based area(s) where the team will focus its service and civic engagement activities;
Effectively manage relationship with the team’s corporate sponsors;
Partner with Corporate Relations Manager to develop relationships with potential team sponsors, as well as secure team sponsors for the upcoming year;
Partner with recruitment department to ensure team assigned recruitment goal is met. Plus fully participate with Applicant Interview and Selection Docket as needed.

Overall support of City Year Cleveland initiatives and City Year, Inc. initiatives
City Year is based upon a team model, and so all staff members take on roles that support the overall mission and vision of the organization. This will include initiatives such as the planning/delivery of program-related special initiatives (Basic Training Academy, Advanced Training Academy, Leadership Development Days, Camp City Year, etc.) as well as special events and general site operations. The PM will also be a member of the National WSWC team, along with WSWC staff from across the network, and will play a role in supporting that team and improving the overall quality of the WSWC program nationwide.

Qualifications

Education & Experience

Bachelor’s degree in a related field, although exceptional experience acceptable
Demonstrated management experience, in particular: Training/experience supervising and leading young adults and working with middle school-age youth, leadership development, project management, conflict resolution, working with middle school students, program/curriculum design, etc.
Experience/passion for working with 17-24 year old population
Proven organizational and project management abilities, in particular in the area of relationship management of groups/organizations/individuals
Experience working in non-profit, social service or educational settings
Exhibit strong desire and ability to work and collaborate with an inclusive team
Ability to work as both a team member and independent leader
Experience and knowledge with relationship management and fundraising a plus
Training/experience relevant to WSWC programming a plus (social justice/civics education, leading inclusive groups, conflict resolution, curriculum design/delivery, etc.)
Previous firsthand community service/AmeriCorps/City Year work desirable

Skills & Abilities

Leadership and management skills
Coaching, mentoring, and training skills
Excellent interpersonal, analytic and problem-solving abilities – with peers, young adults, and youth
Outstanding planning skills – capacity to transform a vision into a plan and then oversee its implementation
Ability to collect, organize and analyze information/data to evaluate performance against goals
Outstanding written & oral communication abilities
Outstanding personal and group organization skills, ability to manage time effectively
Technologically proficient

TO APPLY:

Qualified applicants should send a cover letter, resume, and a list of three references to:
Gretchen Faro
Executive Director
City Year Cleveland
526 Superior Avenue, Suite 408
Cleveland, OH 44114
gfaro@cityyear.org

Please mention that you heard about this opportunity from Dewey & Kaye Jobs Watch in your cover letter when applying for this position.

The Dewey & Kaye division of McCrory & McDowell LLC provides strategy development, planning, financial sustainability, facilitation, training and executive search services to help nonprofits, foundations, community collaboratives and government agencies address strategic, operational and administrative issues.

Founded in 1951, McCrory & McDowell LLC today ranks as one of the largest accounting and consulting firms in the region, offering a wide range of services through distinct, but integrated groups that include Dewey & Kaye, Diversified Medical Management, Three Rivers Institute, and McCrory & McDowell's accounting, tax, and business consulting practices.